Welcome to the Resource Center
Published: January 16, 2009 Updated: March 16, 2009
我们正在采用这种语言来完成所有内容的本地化工作。不过某些文章（如本文）还尚未进行本地化。我们特意提供了英文版的内容，而不是让您等着提供本地化的信息。
The Resource Center brings together information that will help you get the most from your use of Microsoft Dynamics CRM. The Resource Center provides a central location where you can find:
-
Information to help you get started.
-
Tips to make you more productive.
-
In-depth descriptions of product features and recommendations for using them to build your business.
-
Examples and advice from subject matter experts.
-
Easy access to other online resources related to Microsoft Dynamics CRM.
You can find information related to Microsoft Dynamics CRM within the Resource Center, Help, and on other resources available on the Web. Search automatically finds articles, videos, and Help topics based on a word or phrase. Help topics are usually step-by-step procedures based on a specific task. Articles are about end-to-end solutions.
You can elect to search just one or a few of the search locations.
On This Page
|
Finding what you need |
|
|
Getting your work done |
|
|
Connecting with others |
|
|
Visiting the Resource Center without Microsoft Dynamics CRM |
Finding what you need
There are several ways that you can find the information you need in the Resource Center. You can either search for it, or go directly to the section of the Resource Center that covers a specific area of the application.
Search the Resource Center
Resource Center Search allows you to access more content than Help. You can search the Resource Center, Help topics, and newsgroups all at once. Just type in a few keywords and click Search. The results display your best matches under "Best Bets." If you don't find it there, explore the rest of the links or try another search.
If you prefer to only search one area, you can limit your search.
Go directly to your area of interest
Buttons in the Navigation Pane lead you to information specific to different areas of Microsoft Dynamics CRM:
-
The Highlights page shows you new content or content that has been highly rated.
-
The Sales page groups information that will be of interest to salespeople, sales managers, and executives focused on using Microsoft Dynamics CRM to increase sales.
-
The Marketing page focuses on information that shows how to identify and qualify leads using Microsoft Dynamics CRM.
-
The Service page provides insight about how you can use Microsoft Dynamics CRM to provide superior customer service and manage the services you provide.
-
The Settings page is where you will find more technical information about deploying, configuring, and customizing Microsoft Dynamics CRM to support all aspects or your business.
Getting your work done
Articles in the Resource Center can help you get started using Microsoft Dynamics CRM right away. Here are some examples.
You can also use the links on the side to start a task. For example, you can:
-
Find current downloads and updates.
Connecting with others
The list of links on the side of the page help you quickly connect with other people that are also using Microsoft Dynamics CRM.
Learn from others
-
Read blogs from experts about the inner workings of Microsoft Dynamics CRM.
-
Post questions to forums and get answers from other users.
Share what you know and what you think
-
Share your tips. Share your best practices, tips, tricks, and other time savers with the rest of the CRM community. Be a hero to another Microsoft Dynamics CRM user.
-
Suggest new articles, comment on existing articles, or offer ideas about how to improve the Resource Center. Send your suggestions either from the link in the Resource Center, or use the feedback form at the end of every article.
Find professional assistance
-
Find training and online tutorials.
Visiting the Resource Center without Microsoft Dynamics CRM
The Resource Center can be accessed directly from the product, but you can also reach the articles from the Web.
