Products are any items in the product catalog A compilation of all products that are available for sale.. You can link products to other records, including quotes Formal offers for products or services, proposed at specific prices and related payment terms, which are sent to opportunities, accounts, or contacts., campaigns Marketing programs that use many communication vehicles to accomplish specific results. For example, using advertisements and direct mail to increase market share, introduce new products, or retain customers., and cases Customer service issues or problems reported by customers and the activities that customer service representatives use to resolve them..
