Deployment

Performance Counters for Microsoft Dynamics CRM

Microsoft Windows operating systems include a tool named Reliability and Performance Monitor (or Performance Monitor in some versions of the operating system). You can configure this tool to obtain and display performance data as system components run on your Microsoft Dynamics CRM deployment.

Performance objects provide sets of counters that generate data about how various components perform as they run in your Microsoft Dynamics CRM environment. For example, the Processor object collects metrics that show how one or more microprocessors are performing on a particular server.

Many performance objects are built into the operating system, and more are installed with software applications and services. For example, the performance objects installed with SQL Server and Exchange Server can help you monitor the performance of components that are relevant to your system.

The following sections describe the performance objects that are installed with Microsoft Dynamics CRM.

Note

The Microsoft Dynamics CRM 4.0 Management Pack for Microsoft Operations Manager (MOM) can help you centrally manage the Microsoft Dynamics CRM Server application, its component services, and the computers on which they run. You can download the Management Pack at Microsoft Dynamics CRM 4.0 Management Pack for Microsoft Operations Manager 2005

On This Page

Select Microsoft Dynamics CRM performance counters to monitor

Server counters

Authentication counters

CRM OutlookSync counters

Discovery counters

LocatorService counters

Platform counters

Async service counters

Information resources

Select Microsoft Dynamics CRM performance counters to monitor

To select the Microsoft Dynamics CRM counters that you want to monitor, follow these steps:

  1. Click Start, and then click Run.
  2. In the Run dialog box, type perfmon into the Open field and then click OK.
  3. In the navigation pane of the Reliability and Performance Monitor window, select Performance Monitor.
  4. Click the Add (plus sign) toolbar icon in the right pane to open the Add Counters dialog box.
  5. In the list of available performance objects, locate the objects described in the tables below. For example, select CRM Server to see the list of available counters for the Microsoft Dynamics CRM Server application.
  6. Highlight the names of the counters that you want to monitor, click Add, and then click OK. The selected counters are added to the list of active counters in the Reliability and Performance Monitor window, and the data that they generate is shown in the dynamic graph.

    Note

    This procedure provides the steps for Windows Server 2008. Depending on which operating system you are using, the steps may vary. For more information about how to use the performance monitoring tool, see the Help that is included with your operating system.

Server counters

The CRM Server performance object provides the following counters.

Counter

Description

Failed CrmService Requests

The number of requests to the Microsoft Dynamics CRM Web service (part of the Microsoft Dynamics CRM SDK) that failed because of a time-out error or other SOAP failure.

Failed InProcess CrmService Requests

The number of failed Web service requests made by applications to the InProcess CrmService. The InProcess CrmService is a part of the Microsoft Dynamics CRM SDK used internally at Microsoft.

Failed MetadataService Requests

The number of requests to the MetadataService that failed because of a time-out or other SOAP failure.

Failed Report Render Requests

The number of requests to render Microsoft SQL Server Reporting Services reports that failed because of a time-out or error.

Script Error Reports

The total number of error reports generated by the Web client and Microsoft Dynamics CRM for Outlook client. This counter is reset weekly to zero.

This counter is an indicator of high script error frequency. If a large number of error reports are received in a short time, the Operations team should investigate to determine which pages are producing errors.

We recommend that you set a monitoring alert to notify you if there are more than 500 error reports in a 10-minute period.

Successful CrmService Requests

The number of requests to the Microsoft Dynamics CRM Web service that have completed successfully. That is, the Web service sent a response that did not fail or time out.

Successful InProcess CrmService Requests

The number of successfully completed Web service requests made by applications to the InProcess CrmService. The InProcess CrmService is a part of the Microsoft Dynamics CRM SDK used internally at Microsoft.

Successful MetadataService Requests

The number of requests to the MetadataService Web service that successfully completed. That is, the Web service sent a response that did not fail or time out.

Total CrmService Requests

The total number of requests received by the Microsoft Dynamics CRM Web service. This includes successful requests and failed requests. Failed requests are requests that returned an error or timed out.

Total InProcess CrmService Requests

The total number of Web service requests made by applications to the InProcess CrmService. The InProcess CrmService is a part of the Microsoft Dynamics CRM SDK used internally at Microsoft. This includes successful requests and failed requests. Failed requests are requests that returned an error or timed out.

Total MetadataService Requests

The number of requests to the MetadataService Web service that completed successfully. The MetadataService Web service is part of the Microsoft Dynamics CRM SDK.

Total Report Render Requests

The total number of requests to render Microsoft SQL Server Reporting Services reports.

Authentication counters

The CRM Authentication performance object provides the following counters.

Counter

Description

ConfigDBWindowsAuthenticationAttemptsInTheLastMinute

The total number of authentication requests that are processed per minute by using the MSCRM_CONFIG database. This counter includes successful and unsuccessful authentication attempts for a particular organization.

This counter is useful to show the authentication engine throughput of requests that use the MSCRM_CONFIG database and are not requests for access to a specific organization. Together with the Processor and Memory counters, this counter can indicate whether the Microsoft Dynamics CRM server is overloaded with authentication requests and may require load balancing.

ConfigDBWindowsAuthenticationFailuresInTheLastMinute

The number of unsuccessful authentication requests per minute that are processed by using Active Directory authentication credentials. This counter measures the entire Microsoft Dynamics CRM deployment including all organizations.

A high count may indicate that the system is possibly under a Denial of Service attack, or there is some problem with the Authentication service configuration.

CrmPostAuthenticationAttemptsInTheLastMinute

The total number of authentication requests per minute that are processed by using Active Directory authentication credentials. This counter includes successful and unsuccessful authentication attempts, and measures the entire Microsoft Dynamics CRM deployment including all organizations.

This counter is useful to show the authentication engine throughput of requests for access to a specific organization in an Internet-facing deployment of Microsoft Dynamics CRM. Together with the Processor and Memory counters, this counter can indicate whether the Microsoft Dynamics CRM server is overloaded with authentication requests and may require load balancing.

CrmPostAuthenticationFailuresInTheLastMinute

The number of unsuccessful authentication requests per minute that are processed by using Microsoft Dynamics CRM authentication credentials. This counter measures the entire deployment including all organizations.

A high count may indicate that the system is possibly under a Denial of Service attack, or there is some problem with the Authentication service configuration.

PassportAuthenticationAttemptsInTheLastMinute

The total number of authentication requests per minute that are processed by using Windows Live ID authentication credentials. This counter includes successful and unsuccessful authentication attempts, and measures the entire Microsoft Dynamics CRM deployment including all organizations. This counter applies to Microsoft Dynamics CRM Online only.

This counter is useful to show the authentication engine throughput of requests that use Windows Live ID authentication credentials and are not requests for access to a specific organization. Together with the Processor and Memory counters, this counter can indicate whether the Microsoft Dynamics CRM server is overloaded with authentication requests and may require load balancing.

PassportAuthenticationFailuresInTheLastMinute

The number of failed authentication requests per minute that are processed by using Windows Live ID authentication credentials. This counter measures the entire Microsoft Dynamics CRM deployment including all organizations.

A high count may indicate that the system is possibly under a Denial of Service attack, or there is some problem with the Authentication service configuration.

WindowsAuthenticationAttemptsInTheLastMinute

The total number of authentication requests that are processed per minute. This counter includes successful and unsuccessful authentication attempts, and measures the entire Microsoft Dynamics CRM deployment including all organizations.

This counter is useful to show the authentication engine throughput of requests that use Active Directory authentication credentials and are requests for access to a specific organization. Together with the Processor and Memory counters, this counter can indicate whether the Microsoft Dynamics CRM server is overloaded with authentication requests and may require load balancing.

WindowsAuthenticationFailuresInTheLastMinute

The number of unsuccessful authentication requests per minute. There are several possible causes for authentication failure. For example, the user may have been authenticated successfully by Active Directory but Microsoft Dynamics CRM authentication failed to communicate with the Kerberos servers, or a token expired, or the user's credentials are incorrect. This counter measures the entire Microsoft Dynamics CRM deployment including all organizations.

A high count may indicate that the system is possibly under a Denial of Service attack, or there is some problem with the Authentication service configuration.

We recommend that you set a monitoring alert to notify you if this value exceeds 30.

CRM OutlookSync counters

The CRM OutlookSync performance object provides the following counters.

Counter

Description

Total ABP Sync Requests

The total number of Address Book Provider (ABP) synchronization requests made from Microsoft Dynamics CRM for Outlook clients to a Microsoft Dynamics CRM Server.

This counter is useful to indicate the client load on the Asynchronous Processing Service. A high count indicates a high client load on that service.

Total Offline Sync Requests

The total number of offline synchronization requests made from Microsoft Dynamics CRM for Outlook clients to a Microsoft Dynamics CRM Server.

This counter is useful to indicate the client load on the Asynchronous Processing service. A high count indicates a high client load on the service.

Total Outlook Sync Requests

The total number of ABP Sync Requests and the Offline Sync Requests.

This counter is useful to indicate the client load on the Asynchronous Processing Service. A high count indicates a high client load on that service.

Total Succeeded Offline Sync Requests

The number of successful offline synchronization requests made from Microsoft Dynamics CRM for Outlook clients to a Microsoft Dynamics CRM Server.

A count that is much lower than the total number of offline synchronization requests may indicate a problem with clients that try to synchronize with the server.

Discovery counters

The CRM Discovery performance object provides the following counters.

Counter

Description

Failed Discovery Service Requests

The number of requests to the Microsoft Dynamics CRM Discovery service that are unsuccessful for any reason. For example, a request may fail because the requesting party is not recognized as user in the requested organization.

A high count may indicate that the system is possibly under a Denial of Service attack, or there is some problem with the Discovery service configuration.

Successful Discovery Service Requests

The number of requests to the Microsoft Dynamics CRM Discovery service that completed successfully.

Total Discovery Service Requests

The total number of requests received by the Microsoft Dynamics CRM Discovery service. This includes successful and unsuccessful requests.

This counter can be used to track traffic patterns for Discovery service capacity planning.

LocatorService counters

The CRM LocatorService performance object provides the following counters.

Counter

Description

LocatorServiceFailedCacheFlushRequests

The number of LocatorService cache flush requests that were unsuccessful for any reason. For example, a request may fail because it was for an invalid cache entry, or the cache may not flush because of an incorrect cache state.

A high count may indicate a problem with the LocatorService cache, or a problem with the connection to CONFIG_DB. For information about the cause, review the event log for errors.

LocatorServiceTotalCacheFlushRequests

The total number of LocatorService flush requests that have been received. This includes successful and unsuccessful requests.

A high count may indicate that the caching algorithm is not optimized, or that the data is changing too frequently.

Platform counters

The CRM Platform performance object provides the following counters.

Counter

Description

Average time of import request

The average time that is required to process Microsoft Dynamics CRM data import requests.

Import requests are resource-intensive SQL operations. If the average time is too high and the number of concurrent imports is high, some organizations may have to be moved to a different server. Also, you may want to consider processing import jobs during a maintenance window to reduce the performance effect on users.

Number of import requests per hour

The number of requests that have been submitted by an organization in the past hour.

This counter is useful to indicate how many import requests are being processed concurrently.

Number of publish requests per hour

The number of requests that have been submitted by an organization in the past hour.

This counter is useful to indicate how many publish requests are being processed concurrently.

Async service counters

The CRM Async Service performance object provides the following counters.

Counter

Description

Active Organizations

The total number of organizations in the Microsoft Dynamics CRM deployment that are actively being polled by the Microsoft CRM Asynchronous Processing Service.

Activity Propagation Operations Completed

The total number of activity propagation operations that have completed for all organizations in the deployment.

Activity Propagation Operations Completion Throughput

The total completion throughput of activity propagation operations for all organizations in the deployment.

Activity Propagation Operations Executing

The current number of activity propagation operations being processed by asynchronous handlers for all organizations in the deployment.

Activity Propagation Operations Failed

The total number of activity propagation operations that failed for all organizations in the deployment.

Activity Propagation Operations Failed with Retry

The total number of activity propagation operations that failed and then tried again to execute for all organizations in the deployment.

Activity Propagation Operations Outstanding

The current number of activity propagation operations that are outstanding. This includes in-memory queued items for all organizations in the deployment.

Bulk Detect Duplicates Operations Completed

The total number of bulk detect duplicates operations that have completed for all organizations in the deployment.

Bulk Detect Duplicates Operations Completion Throughput

The total throughput of bulk detect duplicates operations completed for all organizations in the deployment.

Bulk Detect Duplicates Operations Executed

The total number of bulk detect duplicates operations that are currently being processed by asynchronous handlers for all organizations in the deployment.

Bulk Detect Duplicates Operations Failed

The total number of bulk detect duplicates operations that failed for all organizations in the deployment.

Bulk Detect Duplicates Operations Failed with Retry

The total number of bulk detect duplicates operations that failed and then tried again to execute for all organizations in the deployment.

Bulk Detect Duplicates Operations Outstanding

The total number of bulk detect duplicates operations that are currently outstanding, including in-memory queued items, for all organizations in the deployment.

Bulk Email Operations Completed

The total number of bulk e-mail operations completed for all organizations in the deployment.

Bulk Email Operations Completion Throughput

The throughput rate of bulk e-mail operations completed for all organizations in the deployment.

Bulk Email Operations Executing

The total number of bulk e-mail operations that are currently being processed by asynchronous handlers for all organizations in the deployment.

Bulk Email Operations Failed

The total number of bulk e-mail operations that failed for all organizations in the deployment.

Bulk Email Operations Failed with Retry

The total number of bulk e-mail operations that failed and then tried again to execute for all organizations in the deployment.

Bulk Email Operations Outstanding

The total number of bulk e-mail operations that are currently outstanding. This includes in-memory queued items for all organizations in the deployment.

Capacity Per Organization

The number of asynchronous operations to be removed from the processing queue that are currently allocated to an organization.

Collect Sqm Data Operations Completed

The total number of Software Quality Metrics (SQM) data collection operations completed for all organizations in the deployment. SQM data collection operations are part of the Microsoft Customer Experience Improvement Program.

Collect Sqm Data Operations Completion Throughput

The throughput rate of the SQM data collection operations completed for all organizations in the deployment.

Collect Sqm Data Operations Executing

The total number of SQM data collection operations that are currently being processed by asynchronous handlers for all organizations in the deployment.

Collect Sqm Data Operations Failed

The total number of SQM data collection operations that failed for all organizations in the deployment.

Collect Sqm Data Operations Failed with Retry

The total number of SQM data collection operations that failed and then tried again to execute for all organizations in the deployment.

Collect Sqm Data Operations Outstanding

The total number of SQM data collection operations currently outstanding. This includes in-memory queued items for all organizations in the deployment.

Event Operations Completed

The total number of event operations completed for all organizations in the deployment.

Event Operations Completion Throughput

The throughput rate of event operations completed for all organizations in the deployment.

Event Operations Executing

The total number of event operations that are currently being processed by asynchronous handlers for all organizations in the deployment.

Event Operations Failed

The total number of event operations that failed for all organizations in the deployment.

Event Operations Failed with Retry

The total number of event operations that failed and then tried again to execute for all organizations in the deployment.

Event Operations Outstanding

The total number of event operations currently outstanding. This includes in-memory queued items for all organizations in the deployment.

Import Operations Completed

The total number of import operations completed for all organizations in the deployment.

Import Operations Completion Throughput

The throughput rate of import operations completed for all organizations in the deployment.

Import Operations Executing

The total number of import operations that are currently being processed by asynchronous handlers for all organizations in the deployment.

Import Operations Failed

The total number of import operations that failed for all organizations in the deployment.

Import Operations Failed with Retry

The total number of import operations that failed and then tried again to execute for all organizations in the deployment.

Import Operations Outstanding

The current number of import operations outstanding. This includes in-memory queued items for all organizations in the deployment.

Items Dequeued per Organization

The number of asynchronous operations that have been removed from the processing queue for an organization.

Items in memory (high)

The maximum number of asynchronous operations to hold in memory for processing.

Items in memory (low)

The threshold of asynchronous operations to trigger loading of additional operations.

Parse Operations Completed

The total number of parse operations that have been completed for all organizations in the deployment.

Parse Operations Completion Throughput

The throughput rate of parse operations completion for all organizations in the deployment.

Parse Operations Executing

The current number of parse operations being processed by asynchronous handlers for all organizations in the deployment.

Parse Operations Failed

The total number of parse operations that failed for all organizations in the deployment.

Parse Operations Failed with Retry

The total number of parse operations that failed and then tried again to execute for all organizations in the deployment.

Parse Operations Outstanding

The total number of parse operations currently outstanding. This includes in-memory queued items for all organizations in the deployment.

Persist Match Code Operations Completed

The total number of persist match code operations completed for all organizations in the deployment.

Persist Match Code Operations Completion Throughput

The throughput rate of persist match code operations completion for all organizations in the deployment.

Persist Match Code Operations Executing

The total number of persist match code operations that are currently being processed by asynchronous handlers for all organizations in the deployment.

Persist Match Code Operations Failed

The total number of persist match code operations that failed for all organizations in the deployment.

Persist Match Code Operations Failed with Retry

The total number of persist match code operations that failed and then tried again to execute for all organizations in the deployment.

Persist Match Code Operations Outstanding

The total number of persist match code operations that are currently outstanding, including in-memory queued items for all organizations in the deployment.

Publish Duplicate Rule Operations Completed

The total number of publish duplicate rule operations completed for all organizations in the deployment.

Publish Duplicate Rule Operations Completion Throughput

The throughput rate of publish duplicate rule operations that have completed for all organizations in the deployment.

Publish Duplicate Rule Operations Executing

The total of publish duplicate rule operations that are currently being processed by asynchronous handlers for all organizations in the deployment.

Publish Duplicate Rule Operations Failed

The total number of publish duplicate rule operations that failed for all organizations in the deployment.

Publish Duplicate Rule Operations Failed with Retry

The total number of publish duplicate rule operations that failed and then tried again to execute for all organizations in the deployment.

Publish Duplicate Rule Operations Outstanding

The total number of publish duplicate rule operations currently outstanding. This includes in-memory queued items for all organizations in the deployment.

Quick Campaign Operations Completed

The total number of quick campaign operations completed for all organizations in the deployment.

Persist Match Code Operations Failed

The total number of persist match code operations that failed for all organizations in the deployment.

Persist Match Code Operations Failed with Retry

The total number of persist match code operations that failed and then tried again to execute for all organizations in the deployment.

Persist Match Code Operations Outstanding

The total number of persist match code operations that are currently outstanding, including in-memory queued items for all organizations in the deployment.

Publish Duplicate Rule Operations Completed

The total number of publish duplicate rule operations completed for all organizations in the deployment.

Publish Duplicate Rule Operations Completion Throughput

The throughput rate of publish duplicate rule operations that have completed for all organizations in the deployment.

Publish Duplicate Rule Operations Executing

The total of publish duplicate rule operations that are currently being processed by asynchronous handlers for all organizations in the deployment.

Publish Duplicate Rule Operations Failed

The total number of publish duplicate rule operations that failed for all organizations in the deployment.

Publish Duplicate Rule Operations Failed with Retry

The total number of publish duplicate rule operations that failed and then tried again to execute for all organizations in the deployment.

Publish Duplicate Rule Operations Outstanding

The total number of publish duplicate rule operations currently outstanding. This includes in-memory queued items for all organizations in the deployment.

Quick Campaign Operations Completed

The total number of quick campaign operations completed for all organizations in the deployment.

Quick Campaign Operations Completion Throughput

The throughput rate of quick campaign operations completed for all organizations in the deployment.

Quick Campaign Operations Executing

The total number of quick campaign operations currently being processed by asynchronous handlers for all organizations in the deployment.

Quick Campaign Operations Failed

The total number of quick campaign operations that failed for all organizations in the deployment.

Quick Campaign Operations Failed with Retry

The total number of quick campaign operations that failed and then tried again to execute for all organizations in the deployment.

Quick Campaign Operations Outstanding

The total number of quick campaign operations currently outstanding. This includes in-memory queued items for all organizations in the deployment.

Rate of Activity Propagation Operations Failed with Exception

The rate at which activity propagation operations failed with an exception for all organizations in the deployment.

Rate of Activity Propagation Operations Failed with Retry

The rate at which activity propagation operations failed and then tried again to execute for all organizations in the deployment.

Rate of Bulk Detect Duplicates Operations Failed with Exception

The rate at which bulk detect duplicates operations failed with an exception for all organizations in the deployment.

Rate of Bulk Detect Duplicates Operations Failed with Retry

The rate at which bulk detect duplicates operations failed and then tried again to execute for all organizations in the deployment.

Rate of Bulk Email Operations Failed with Exception

The rate at which bulk e-mail operations failed with an exception for all organizations in the deployment.

Rate of Bulk Email Operations Failed with Retry

The rate at which bulk e-mail operations failed and then tried again to execute for all organizations in the deployment.

Rate of Collect Sqm Data Operations Failed with Exception

The rate at which SQM data collection operations failed with an exception for all organizations in the deployment.

Rate of Collect Sqm Data Operations Failed with Retry

The rate at which SQM data collection operations failed and then tried again to execute for all organizations in the deployment.

Rate of Event Operations Failed with Exception

The rate at which event operations failed with an exception for all organizations in the deployment.

Rate of Event Operations Failed with Retry

The rate at which event operations failed and then tried again to execute for all organizations in the deployment.

Rate of Import Operations Failed with Exception

The rate at which import operations failed with an exception for all organizations in the deployment.

Rate of Import Operations Failed with Retry

The rate at which import operations failed and then tried again to execute for all organizations in the deployment.

Rate of Parse Operations Failed with Exception

The rate at which parse operations failed with an exception for all organizations in the deployment.

Rate of Parse Operations Failed with Retry

The rate at which parse operations failed and then tried again to execute for all organizations in the deployment.

Rate of Persist Match Code Operations Failed with Exception

The rate at which persist match code operations failed with an exception for all organizations in the deployment.

Rate of Publish Duplicate Rule Operations Failed with Retry

The rate at which publish duplicate rule operations failed and then tried again to execute for all organizations in the deployment.

Rate of Quick Campaign Operations Failed with Exception

The rate at which quick campaign operations failed with an exception for all organizations in the deployment.

Rate of Quick Campaign Operations Failed with Retry

The rate at which quick campaign operations failed and then tried again to execute for all organizations in the deployment.

Rate of Total Operations Failed with Exception

The rate at which all asynchronous operations failed with an exception for all organizations in the deployment.

Rate of Total Operations Failed with Retry

The rate at which all asynchronous operations failed and then tried again to execute for all organizations in the deployment.

Rate of Transform Operations Failed with Exception

The rate at which transform operations failed with an exception for all organizations in the deployment.

Rate of Transform Operations Failed with Retry

The rate at which transform operations failed and then tried again to execute for all organizations in the deployment.

Rate of Workflow Operations Failed with Exception

The rate at which workflow operations failed with an exception for all organizations in the deployment.

Rate of Workflow Operations Failed with Retry

The rate at which workflow operations failed and then tried again to execute for all organizations in the deployment.

Threads in Use

The number of threads currently employed in the processing of asynchronous operations for all organizations in the deployment.

Total Number of Web Service calls

The number of calls to the Microsoft Dynamics CRM Web service for all organizations in the deployment.

Total Operations Completed

The total number of operations completed for all organizations in the deployment.

Total Operations Completion Throughput

The throughput rate of completed asynchronous operations for all organizations in the deployment.

Total Operations Executing

The current number of operations being processed by asynchronous handlers for all organizations in the deployment.

Total Operations Failed

The total number of asynchronous operations that failed for all organizations in the deployment.

Total Operations Failed with Retry

The total number of asynchronous operations that failed and then tried again to execute for all organizations in the deployment.

Total Operations Outstanding

The current number of outstanding asynchronous operations. This includes in-memory queued items for all organizations in the deployment.

Total Organizations

The number of organizations being monitored for the entire Microsoft Dynamics CRM deployment.

Transform Operations Completed

The total number of transform operations that have completed for all organizations in the deployment.

Transform Operations Completion Throughput

The throughput rate of completed transform operations for all organizations in the deployment.

Transform Operations Executing

The total number of transform operations that are currently being processed by asynchronous handlers for all organizations in the deployment.

Transform Operations Failed

The total number of transform operations that failed for all organizations in the deployment.

Transform Operations Failed with Retry

The total number of transform operations that failed and then tried again to execute for all organizations in the deployment.

Transform Operations Outstanding

The current number of transform operations outstanding. This includes in-memory queued items for all organizations in the deployment.

Workflow Operations Completed

The total number of workflow operations that have completed for all organizations in the deployment.

Workflow Operations Completion Throughput

The throughput rate of completed workflow operations for all organizations in the deployment.

Workflow Operations Executing

The total number of workflow operations that are currently being processed by asynchronous handlers for all organizations in the deployment.

Workflow Operations Failed

The total number of workflow operations that failed for all organizations in the deployment.

Workflow Operations Failed with Retry

The total number of workflow operations that failed and then tried again to execute for all organizations in the deployment.

Workflow Operations Outstanding

The current number of workflow operations outstanding. This includes in-memory queued items for all organizations in the deployment.

Information resources

For more information about how to monitor and improve Microsoft Dynamics CRM performance, see the following resources:

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