In Microsoft Dynamics CRM, you can use standard campaigns to manage the end-to-end process of a complete marketing campaign like the one described in Campaigns from start to finish. Campaigns include extensive tracking features, including detailed information, reports, and multiple marketing lists. Campaigns can also include multiple planning tasks and campaign activities. Distributing campaign activities to the staff members in your organization who will perform each activity is a manual process. Campaigns can represent an organization's efforts over an extended period of time.
In contrast to standard campaigns, you can use quick campaigns to automatically distribute a single activity to an ad-hoc selection of accounts, contacts, or leads, or to a single marketing list. The effects of a quick campaign are immediate.
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Campaigns from start to finish
