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Sales 10 steps to get started with sales Article (4/11/2008)	Configuration Importing customer data Video (12/9/2008)
General Interest Video: Converting records Video (11/2/2009)	Configuration Video: Add Personnel to Microsoft Dynamics CRM Online Video (12/9/2008)
Marketing 4 ways to put campaign responses to work for you Article (1/1/2008)	Configuration Video: Configure your system to meet your needs Video (12/9/2008)
General Interest Articles about importing records Article (11/2/2009)	Sales Key steps to get started with Microsoft Dynamics CRM Online for Outlook Article (11/2/2009)
General Interest 9 steps to get started with reporting Article (2/13/2009)	General Interest Video: Create a personal view Video (8/15/2009)

General Interest Getting started with CRM mobility Article (12/14/2009)	General Interest Quick tip: Open Microsoft Dynamics CRM Online windows in a new tab Article (9/15/2009)
General Interest Counting records Article (9/15/2009)	Sales Video: Getting started with leads Video (11/2/2009)
General Interest Video: Account basics Video (11/2/2009)	General Interest Video: Move your data into Microsoft Dynamics CRM Online Video (11/2/2009)
General Interest Video: Boost sales with a quick campaign Video (9/15/2009)	Customization Video: Automate common tasks with workflows Video (9/15/2009)
General Interest Importing price lists Article (9/15/2009)	General Interest Video: Find answers to your Microsoft Dynamics CRM questions Video (12/14/2009)