Most sales are preceded by a quote A formal offer for products or services, proposed at specific prices and related payment terms, which is sent to an opportunity, account, or contact. or a series of quotes. A quote might go through several revisions before it becomes an order A confirmed request for delivery of goods or services based on specified terms. An order is a quote that has been accepted by a customer.. When you revise a quote by changing products Items in the product catalog. Products can be linked to other records, such as quotes, campaigns, and cases. or discounts Reductions in the selling price of products or services. Discounts are usually offered by the seller when the buyer agrees to meet specific conditions., those changes are also reflected in your overall sales forecast An estimate of sales revenue that typically spans a specific period, such as a month, quarter of a year, one half of a year, or a full year. Sales forecasts are determined by information that is derived from opportunity records..
When you first create a quote it has a status of Draft. A quote that is a draft can be changed. When the quote is ready to send to the customer, you change the status of the quote to Active. When you open a quote that is active, the quote information is displayed as read-only and cannot be changed.
