Changing Regional and Language Options for Your Organization

You can change the format in which dates, times, numbers, and currencies are displayed in Microsoft Dynamics CRM Online. If you you have purchased the appropriate subscriptions for Microsoft Dynamics CRM Online, you can also select the language in which the user interface and Help are displayed.

Important

If you are running Microsoft Dynamics CRM Online for Microsoft Office Outlook, before you can enable additional languages, you must download one or more Language Packs on the same computer.

Setting the Base Language

The base language The default language for your organization's implementation of Microsoft Dynamics CRM Online. determines default settings for regional and language options in Microsoft Dynamics CRM Online. You select your organization's base language during the purchasing process for a subscription to Microsoft Dynamics CRM Online. After the base language is set, it cannot be changed.

Enabling and Disabling Languages

You can enable or disable available languages in the Settings area. More information: Language Settings Dialog Box

Adding and Removing Currencies

Similar to setting the base language The default language for your organization's implementation of Microsoft Dynamics CRM Online., you select your organization's base currency The primary or default currency in which your organization conducts business. Any transactions in other currencies are automatically converted to the base currency in the Microsoft Dynamics CRM Online database, using the exchange rate defined in the record for that currency. during the purchasing process for a subscription to Microsoft Dynamics CRM Online. After the base currency is set, it cannot be changed.

However, if your organization uses more than one currency to track financial transactions, you can add more currencies to your implementation of Microsoft Dynamics CRM Online. More information: Language Settings Dialog Box

Currency records include details about the currency, including:

• The name of the currency.
• The symbol that you use to represent the currency, such as $ (dollar), ? (euro), or ¥ (yen) .
• The exchange rate with the base currency.

When you save financial information in a record, Microsoft Dynamics CRM Online converts the monetary values in the record to the base currency. This conversion ensures that all financial information is available in one currency for reports and other types of data analysis.

Deactivating and Activating Currency Records

You cannot delete currency records that are being used by other records, such as opportunities Potential revenue-generating events or sales to accounts that need to be tracked through a sales process to completion. or invoices Orders that have been billed. An invoice is also a record of a sale to a customer, including details about the products or services purchased.. However, you can deactivate unnecessary currency records, and they will no longer be available in Microsoft Dynamics CRM Online for future transactions.

If a deactivated currency record becomes necessary again, you can reactivate it.