Accessing Parts of the Application - Troubleshooting

You cannot open records or dialog boxes in Microsoft Dynamics CRM Online. You might or might not get a message that it is because of a pop-up blocker.

I'm a system administrator. Why don't I see the Sales, Marketing, or Service areas?

Why is an area, field, button, or action dimmed or missing?

Can I make a record private?

Why are some areas or features missing in my Microsoft Dynamics CRM Online for Outlook folders?

Why can't I view my Microsoft Dynamics CRM Online calendars in Outlook?