[Applies to: Microsoft Dynamics CRM 4.0]

What does the message mean that I get when I create or schedule a service activity?

There are several messages that you might receive while creating or editing a service activity. These are usually related to the lack of availablility of resources for the service activity.

• The resources available for the selected dates or times do not meet the minimum resource requirements for this service.

  There are not any resources available to perform this service. If you have selected a specific time or date or range of times and dates, there may be no resources scheduled during that time. Remove those criteria and try again. If you continue to see this message, ask your system administrator to confirm that resources have been assigned to perform the service.

• Service Selection Rules for the required resource (user name) cannot be met. To see selection rules, open the record for this service.

  The resource requested does not meet the minimum requirements of the service, for example, the resource may not be part of a defined resource group for the service. Remove or select another resource from the search query and try again. If you continue to see this message, ask your system administrator to confirm that resources have been assigned to perform the service.

• No results found. Try choosing different dates or letting the system choose your resources automatically.

  If you continue to see this message, ask your system administrator to confirm that resources have been assigned to perform the service.