Create an invoice from an order

Can I do this task?

In Microsoft Dynamics CRM Online, you can quickly generate an invoice based on the information that is in an order.

  1. In the Navigation Pane, click Sales, and then click Orders.
  2. Open the record that you want.
  3. On the Actions toolbar, click Create Invoice.
  4. On the General tab, make the changes that you want in the following boxes:
    • Invoice ID

      This information is automatically created.System administrators can set the auto-numbering format for this ID from the Administration page, under Set Auto-Numbering.

    • Name

      You must enter a name with a length of 100 characters or fewer. The information should be meaningful and unique.You can use accent marks when you enter data, for example, in a customer's name. Your ability to sort and find information is not affected by these accent marks.By default, these records are sorted by Name in the records list.

    • Customer

      You must search for and select an account or contact.You can select a record from a filtered list in the Form Assistant pane, or you can click the Lookup button Lookup button to search for other records.

    • Currency

      Select the currency in which the invoice will be calculated.

    • Price List

      Search for and select the price list that you want. Price lists are created in the product catalog. At least one price list must exist in the product catalog before you can select it.You can select a record from a filtered list in the Form Assistant pane, or you can click Lookup to search for other records.

    In the Totals area, enter all the information you have available. If you are adding a discount, you can add a percentage discount, a monetary discount amount, or both.

    • Invoice Discount (%)

      This number represents a percentage of the total amount (not including freight charges) that will be discounted from the total amount. This must be a number between 0.00 and 100.00. You can use a decimal point, but you cannot use a percent sign (%).

    • Invoice Discount

      This number represents a whole monetary amount that will be discounted from the total amount. This must be a number between 0.00 and 100,000,000,000.00. You can use commas and a decimal point, but you cannot use a currency symbol, such as dollar ($), euro (?), or yen (¥).

    • Pre-Freight Amount

      This box is read-only and automatically calculates a subtotal based on the detail amount and any discounts.

    • Freight Amount

      This must be a number between 0.00 and 100,000,000,000.00. You can use commas and a decimal point, but you cannot use a currency symbol, such as dollar ($) or euro (?).

    • Total Tax

      The total tax is calculated when you click Recalculate or when you click Save.

    • Total Amount

      The total amount is calculated when you click Recalculate or when you click Save.

    • Prices Locked

      This check box is read-only. You set Prices Locked by clicking the Actions Action menu button menu, and then click Lock Pricing. Alternatively, you disable Prices Locked by clicking the Actions menu, and then clicking Use Current Pricing.

      More information: Completing Sales Transactions

  5. On the Shipping tab, enter all the information you have available and observe any noted restrictions or requirements.

    You must enter the date in the format your organization has set for dates. For example, 01/01/2006 or 31.12.2005.

    If you omit leading zeros in a date, Microsoft Dynamics CRM Online will add them automatically. For example, when you type 1/1/06, Microsoft Dynamics CRM Online will display it as 01/01/2006, if that is the date format of your organization.

  6. On the Addresses tab, enter all the information that you have available in the following sections:
    • Bill To Address

      Enter the address where the billing information will be sent.

    • Ship To Address

      Enter the address information to ship the items to the customer. Select Will Call if the customer will pick up the items.

      To look up the Bill To Address or Ship To Address information, follow these steps:

      1. On the Form toolbar, click Look Up Address.
      2. In the Look Up Address dialog box, select the Bill To Address check box, the Ship To Address check box, or both.
      3. Click Lookup.
      4. In the list of records, select the record you want, and then click OK.
  7. On the Administration tab, enter information or observe any noted restrictions or requirements as needed:
    • Owner

      This box is filled automatically with the name of the user who is creating the record. You can click the Lookup button Lookup button to search for other records.

    • Status Reason

      Select the status of the item.

    • Opportunity

      Select an opportunity if you want to associate this item with an opportunity.

    • Order

      Select an order if you want to associate this invoice with an order.

  8. On the Notes tab, click Click here to enter a new note, and add the information that applies to your record.
  9. Click Save or Save and Close.

    Resolve potential duplicate records.

Tip

Related Topics

Work with Orders

Entering Data - Troubleshooting

Accessing Parts of the Application - Troubleshooting

Work with Price Lists

Completing Sales Transactions

Requesting User Interface Changes

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