This task requires permissions that are found in all default security roles Defined sets of privileges.The security role assigned to a user determines which tasks the user can perform and which parts of the user interface the user can view. All users must be assigned at least one security role in order to access the system.. More information about specific permissions and performing this task while offline: Sales Permissions
You close To set the status of a record to Closed. This hides it in lists of open records and sets some types of records to read-only. Several types of records are closed automatically when you qualify or disqualify them. an invoice either by canceling the invoice or setting the invoice status as paid.
In the Navigation Pane, click Sales, and then click Invoices.
Open the record that you want.
On the Actions menu, click Invoice Paid if the invoice is paid, or click Cancel Invoice if the invoice is canceled.
In the Paid Invoice or Cancel Invoice dialog box, select the reason in the Status Reason list.