[Applies to: Microsoft Dynamics CRM 4.0]

Remove tracking in Microsoft Dynamics CRM Online from a record

Can I do this task?

Removing tracking Linking between a record in Microsoft Dynamics CRM Online and Microsoft Office Outlook. Records that are marked for tracking are updated in both applications, including creating new activities. from a record does not delete the record in Microsoft Dynamics CRM Online or from Microsoft Office Outlook. The link The connection between a record in Microsoft Dynamics CRM Online and Outlook that marks the records for synchronization. between the two records is broken and any changes to the regarding record will not be synchronized in future synchronizations.

This feature is available only in Microsoft Office Outlook 2007.

• On the Microsoft Dynamics CRM toolbar, click Track in CRM. In the confirmation dialog box, click OK

  In the Outlook folder, the icon beside the record changes back to the Outlook icon.

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