Change a User's Sign In

Can I do this task?

Microsoft Dynamics CRM Online uses Windows Live ID service credentials to control access to the application. To change the user's sign in, you must update the user's record and send a new invitation. The person will not be able to access this organization until the new invitation is accepted and the person has signed in with the new Windows Live ID service.

  1. In the Navigation Pane, click Settings, click Administration, and then click Users.
  2. Open the record you want to change.
  3. On the Actions menu, click Change Windows Live ID.
  4. Enter the new Windows Live ID, and then click Submit.

    Note If the new e-mail address is not a Windows Live ID, then the user will need to make it one before signing in and accepting the invitation. A new invitation will be sent to this e-mail address.

  5. To send the invitation, click OK.

Note

The User record for this person will be updated with the new Windows Live ID and the Invitation Status field will be reverted to Invited.

Related Topics

Managing Users
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