[Applies to: Microsoft Dynamics CRM 4.0]
To ensure a successful import, be sure to follow the steps in Prepare a file for import.
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In the Navigation Pane, click Workplace, and then under My Work, click Imports. On the Get Started pane, click Import from Files.
Other recognized delimiters for data include: single quotation marks (' ') and none.
Other recognized delimiters for fields include: colons (:), tabs, and semicolons (;).
If your data is not mapped automatically, you will be prompted to manually map the record types and fields.
The Import Data Wizard shows a summary of the files that are mapped and will be imported.
Microsoft Dynamics CRM Online always displays the success and error counts for the import file associated with user records as "0" in the Imports grid.
Because multiple users in an organization can submit import jobs at once, the import requests for files that are larger than 1 MB are queued and processed one at a time. For example, if three .zip files (each containing a file that is larger than 1 MB) are submitted for imported by different users in the same organization, then the first import is started immediately and the other two are queued and picked up in sequence of their submission when the import of the first .zip file is finished. Meanwhile, any other small file (.zip, .csv, .txt, or .xml) submitted for import may be imported immediately depending on the asynchronous service.