Cancel or delete a contract

Can I do this task?

or invoiced contract A contract that has been marked as invoiced and has not reached its start date, but has not been marked as on hold., or delete a draft contract A contract that has not been activated or invoiced.. You cannot delete an invoiced contract, even if it has been canceled.

1. In the Navigation Pane, click Service, and then click Contracts.
2. From the list, open the service contract you want to cancel or delete.
3. To cancel a contract, on the Actions menu, click Cancel Contract. In the Cancel Contract dialog box, type the cancellation date, and then click OK.

   You can view canceled contracts in the Canceled Contracts view.

4. To delete a contract, on the Actions menu, click Delete Contract, and then click OK .

Note

If you want to temporarily cancel a contract, you can put the contract "on hold." When a contract is on hold, no cases can be opened against the contract. For example, you might choose to put a contract on hold if there is an invoicing dispute, and then release the contract when the dispute is resolved. On the Actions menu, click Hold Contract or Release Hold. To view a list of contracts on hold, in the View list, click Contracts On Hold.