Microsoft Dynamics CRM Resource Center for On Premise

Find articles, diagrams, and videos to help you work better.

Downloads Microsoft Dynamics CRM for Outlook Microsoft Dynamics CRM E-mail Router Available downloads for Microsoft Dynamics CRM	Support For fast, 24x7 support, search the Microsoft Knowledge Base or CustomerSource Contact your system administrator or helpdesk for assistance For paid and pre-paid service agreement incidents, see Microsoft Support
Community Read forums Read tips from other users Read the CRM team blog	Training and Events View available training Learn about customer conferences

Marketing Customize Marketing List (List Member View) Blog Post (4/2/2008)	Marketing 4 ways to put campaign responses to work for you Article (1/1/2008)
Marketing Improve Campaign ROI - Create Campaign Responses More Effectively Blog Post (5/15/2007)	Marketing 10 steps to get started with marketing Article (8/7/2008)
Marketing Market Forecasting using Microsoft Dynamics CRM Blog Post (6/18/2008)	Marketing Campaigns from start to finish Article (1/1/2008)
Marketing Marketing List Qualification Blog Post (7/9/2007)	Marketing Create mailing labels from a marketing list Article (1/1/2008)
Marketing Take advantage of e-mail communication methods Article (12/14/2009)	Marketing Fine-tune your marketing lists with Advanced Find Article (1/1/2008)

Marketing 10 steps to get started with marketing Article (8/7/2008)	Customization Clone records without code Article (11/9/2008)
General Interest Importing Outlook contact data that includes notes Article (4/15/2009)	General Interest 8 steps to get started with Advanced Find Article (2/13/2009)