Reactivate a closed lead

Can I do this task?

You disqualify a lead A potential customer who must be qualified or disqualified as a sales opportunity. If a lead is qualified, it can be converted to an opportunity, account, and/or contact. by closing Setting the status of a record to Closed. This hides it in lists of open records and sets some types of records to read-only. Several types of records are closed automatically when you qualify or disqualify them. the lead record. Although closed leads can be reactivated, deleted leads are permanently removed and cannot be reactivated. When you reactivate a lead, you save time by not having to re-enter any data and you maintain the original history of the lead.

1. In the Navigation Pane, click Sales, and then click Leads.
2. In the View list, click Closed Leads.
3. In the list of closed leads, open the lead you want to reactivate.
4. On the Actions menu, click Reactivate Lead.
5. In the Confirm Lead Activation dialog box, click OK.
6. Click Save or Save and Close.

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