Set system-wide synchronization options

Can I do this task?

  1. Navigate to the synchronization settings.
  2. Make changes to when and how often incoming e-mail is checked for tracking.
    • Perform checks as new e-mail is received.
    • Look for and link incoming e-mail at intervals.
    • Send pending CRM e-mail at intervals.
  3. Specify if users can schedule synchronization and how often.
  4. Specify if users can update the data that is stored on their computer to use when offline, and how often.
  5. Specify how often the address book is synchronized.
  6. To save your changes and close the dialog box, click OK.

Related Topics

Manage System Settings

Using Microsoft Dynamics CRM Online for Outlook - Troubleshooting

Synchronizing Information

Administering Microsoft Dynamics CRM Online

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