If the Assign button is not visible on the toolbar, the security role A defined set of privileges. The security role assigned to a user determines which tasks the user can perform and which parts of the user interface the user can view. All users must be assigned at least one security role in order to access the system. assigned to your account does not have permission to assign this type of record. To check your permissions for a specific record, open the record, click the File menu button , and then click Properties.
More information about specific permissions and performing this task while offline: Common Task Permissions
Select several records by pressing the CTRL key while you click each record.
Select a sequence of records by clicking the first record that you want, and then press the SHIFT key while you select the last record that you want.
Select all records on the page by selecting the Select/clear all records on this page check box at the top of the list.
By default, the Microsoft Dynamics CRM Online Web application displays 50 records per page. You can increase the number of records displayed and thereby increase the number of records you can select at one time. To display up to a maximum of 250 records per page:
On the Tools menu, click Options.
On the General tab, in the Records Per Page list, select the number of records to display per page.
Click OK.
This changes the number of items that is displayed for all lists, which may slow response time when you switch record types. Therefore, you might want to set it back to a smaller number when you are done with this bulk action.
On the Actions toolbar, click the Assign button .
In the Assign to Queue or User dialog box, type all or part of the queue or user name, and then click the Lookup button .
In the Look Up Records dialog box, in the Look for list, select the type of record you want to find.
In the Search for records box, type the first few letters of the name of the record to narrow your search, and then click the Find button .
In the list of records, click a record to select it, click the Add Selected Records button to add the record to the Selected records list, and then click OK.