Microsoft Dynamics CRM Online Resource Center for Online

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Downloads Microsoft Dynamics CRM Online for Outlook Microsoft Dynamics CRM Online E-mail Router Available downloads for Microsoft Dynamics CRM Online	Support Upgrade information Search the Knowledge Base Technical support request Sign in to CustomerSource Billing support request
Community Read forums Read tips from other users Read the CRM Online team blog Read the CRM team blog	Training and Events View available training Learn about customer conferences Visit the CRM Developer Center

Customization 11 things to know about customization Article (1/1/2008)	Configuration Importing customer data Video (12/9/2008)
Customization Accelerators and Microsoft Dynamics CRM Online Blog Post (2/6/2009)	Customization Organizing Settings Navigation in CRM 4.0 Blog Post (1/28/2009)
Customization Accessing CRM Live Web Services Blog Post (3/10/2008)	Configuration 9 ways to free storage space in Microsoft Dynamics CRM Online Article (9/15/2009)
Customization Edit your Site Map Article (1/1/2008)	Customization Workflow customizations Article (1/1/2008)
Customization Data Design for CRM Projects - Customisation Approaches Blog Post (5/21/2009)	Customization Configure drop-down (picklist) fields Article (10/9/2008)

General Interest Adding Outlook contacts to Microsoft Dynamics CRM Online with the Add Contacts Wizard Article (11/2/2009)	Configuration Microsoft Dynamics CRM Online Authentication Article (3/1/2009)
General Interest Video: Using the Import Data Wizard Video (11/2/2009)	General Interest Accept an invitation to Microsoft Dynamics CRM Online Video (11/2/2009)
Configuration 9 ways to free storage space in Microsoft Dynamics CRM Online Article (9/15/2009)	Configuration Windows Live ID, a primer Blog Post (2/17/2009)
Configuration Synchronizing and the Offline Client Blog Post (7/1/2009)