What if I need new options in a drop-down list?

If the value you need is not in a list, such as the subject A category used in a hierarchical list to correlate and organize information. Subjects are used in the subject tree to organize products, sales literature, and knowledge base articles. list or the reasons for closing a record, lead sources, or industry types, ask your system administrator or system customizer to customize the list.

They can make the following changes to lists:

• Remove values that are not needed.
• Add new values.
• Change the order in which the values are displayed.
• Set or change the default value for the list.
• Remove the default value requirement.