If you’re part of a Microsoft Dynamics CRM Online organization and you choose to
install product updates, you have the option to integrate Yammer into your sales
and service processes. You can stay up to date with the records you care about and
hold conversations with your colleagues without navigating away from the work area.
When you follow a record, changes to it will trigger a notification on your screen.
You’ll be able to look up this information later, along with your conversations,
right in the record. For more information, see
Frequently asked questions about Yammer.
Microsoft Dynamics CRM Online users can install product updates and access their
data using the iPad. This new user interface supports the features that salespeople
need when they are on the go, allowing them to use their mobile device to update
data and stay in touch while they make sales calls. For more information, see Using the iPad.