Microsoft Dynamics CRM Online Resource Center for Online

Find articles, diagrams, and videos to help you work better.

Getting Started Getting started for Microsoft Dynamics CRM administrators Getting started with Microsoft Dynamics CRM for Outlook Getting started with importing Introduction to Solutions (on MSDN)	Community Forums: Ask questions - get answers from peers and CRM experts Read the CRM Team blog Join us on LinkedIn
Videos Tailor Microsoft Dynamics CRM 2011 for your business needs Optimize business processes with workflows and dialogs Move your data into Microsoft Dynamics CRM More videos... View CRM videos on YouTube	Support Search the Microsoft Knowledge Base Sign in to CustomerSource FAQ for technical support issues FAQ for billing issues Technical Support Request

Tutorial: Creating a sales process with stages using a workflow Customization	Frequently asked questions about technical support for Microsoft Dynamics CRM customers General Interest
Video: Getting started with Microsoft Dynamics CRM Online General Interest	Video: Account basics General Interest
Videos General Interest	Tutorial: Customize Microsoft Dynamics CRM Online by using workflows Customization
Video: Understanding contacts General Interest	Video: Organize and track all your activities General Interest
Frequently asked questions about Microsoft Dynamics CRM Online billing General Interest	Tutorial: Import price lists General Interest