Microsoft Dynamics CRM Online Help

Install Microsoft Dynamics CRM Online for Outlook

Microsoft Dynamics CRM Online for Outlook is an add-in installed on your computer that allows you to work with Microsoft Dynamics CRM Online data in Outlook. After installing the add-in, there are options that you must set.

Configure Microsoft Dynamics CRM Online for Outlook using the Configuration Wizard

Set how your e-mail is tracked in Microsoft Dynamics CRM Online for Outlook

Set the option to send and receive e-mail from a user or queue

Set synchronization options in Microsoft Dynamics CRM Online for Outlook

Set address book options in Microsoft Dynamics CRM Online for Outlook