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As your business needs change, you might want your Microsoft Dynamics CRM implementation to do more.
Solutions are add-in software that helps you fine-tune Microsoft Dynamics CRM Online for your unique needs.
You can create your own solutions for Microsoft Dynamics CRM Online, but you might not have a technical person or business analyst available to add the functionality you need.
Go online to Microsoft Dynamics Marketplace and find available solutions, or find a partner to create a new one.
After you decide which solutions you want, you’ll find that they’re simple to install, and that no further customization is required. But you can customize your solution if you want to.
Use the Solution Explorer in Microsoft Dynamics CRM Online to customize and manage various solution components, such as dashboards, workflows, reports, and user interface.
After you install the solution, you can test it before making a final decision, and you can uninstall it with no further effort if it doesn’t meet your expectations.
Like any add-in software, a new version of one of your solutions might become available.
Upgrading a solution in Microsoft Dynamics CRM Online is easy, and employees experience minimal downtime while you’re doing it.
You might decide to develop your own solution for Microsoft Dynamics CRM Online.
If the solution would be useful for other businesses looking for the same functionality, you can sign up with Microsoft Dynamics Marketplace to sell your solution.
As your organization grows or changes, solutions give you the flexibility you need to tailor Microsoft Dynamics Microsoft Dynamics CRM Online for your business needs.
