Typically you should only delete records that you entered by mistake. For some record types, you can deactivate To make a record unavailable for updating (read-only) while maintaining the data. This is usually preferable to deleting a record, which removes all data. or close To set the status of a record to Closed. This hides it in lists of open records and sets some types of records to read-only. Several types of records are closed automatically when you qualify or disqualify them. the record instead. Not all record types can be deleted. For details, select Special cases.
