Microsoft Dynamics CRM Help

View a list of resources

Can I do this task?

You can view a list of resources in the Service calendar area. The Service calendar includes a scalable, linear view of the resources' schedules.

  1. In the Navigation Pane, click Service, and then click Service Calendar.
  2. In the Type list, select the type of resource (user, resource, or facilities and equipment), and then in the View list, select the view of that resource that you want to see.
  3. In the list of resources, you can do any of the following:
    • Click a letter on the alphabetical jump bar at the bottom of the list to go to that section of the list.
    • Expand the list pane by dragging the right edge to view additional columns of information.
    • Reverse the sort order of the list by clicking a column heading.
    • View general information about a single resource by selecting the resource in the list and then clicking the Expand button Expand button under the Zoom bar.

Related Topics

Service Calendar

Configuring Service Scheduling

Navigating the Service Calendar

Scheduling Users and Other Resources

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