Microsoft Dynamics CRM Help

View the Service Calendar

The Service calendar displays the appointments and service activities for your organization. The Service calendar is not available in Microsoft Dynamics CRM for Outlook.

In the Navigation Pane, click Service, and then click Service Calendar.
On the Service calendar, you can change the view by doing any of the following:
- Change the calendar view.
  Under Calendar Views, click one of the views:
  - Today
    The daily schedule.
  - Month
    The monthly schedule.
  - Week
    The schedule for the 7-day week.
  - Day
    The daily schedule for an individual, selected day.
- View a summary of an appointment or service activity.
  On the Service calendar, place the cursor over the appointment or service activity.
- View or edit the details of an appointment or service activity.
  On the Service calendar, double-click the appointment. The Appointment form opens.
- Change the dates displayed on theService calendar.
  On the Calendar control, click the arrows or a specific date.
- View today's appointments and service activities.
  On the calendar control, click Today. The calendar displays the hourly list for today.
- Refresh the calendar.
  In the upper-right corner of the calendar, click the Refresh button .