Available downloads for Microsoft Dynamics CRM

Microsoft Dynamics CRM 2011 Readme

This document provides important late-breaking information for Microsoft Dynamics CRM Server 2011 and Web application.

Microsoft Dynamics CRM 2011 Report Authoring Extension

The Microsoft Dynamics CRM Report Authoring Extension lets you author custom Fetch-based reports for Microsoft Dynamics CRM by using Business Intelligence Development Studio. Report Authoring Extension is a plug-in that obtains the metadata and data from Microsoft Dynamics CRM.

Microsoft Dynamics CRM 2011 Implementation Guide

This guide contains comprehensive information about how to plan, upgrade, install, and maintain Microsoft Dynamics CRM 2011.

Microsoft Dynamics CRM 2011 for Microsoft Office Outlook

Install Microsoft Dynamics CRM for Outlook and Microsoft Dynamics CRM for Microsoft Office Outlook with Offline Access. This download is for on-premise and Service Provider editions of Microsoft Dynamics CRM 2011 only.

Microsoft Dynamics CRM E-mail Router

Install the E-mail Router. The E-mail Router is an interface between the Microsoft Dynamics CRM system and one or more Exchange servers or POP3 servers for incoming e-mail, and one or more SMTP or Exchange servers for outgoing e-mail. E-mail messages come into the Microsoft Dynamics CRM system through the E-mail Router.

Deployment and Operational Guidance for Hosting Microsoft Dynamics CRM 2011

This document provides guidance and information for service providers who are interested in hosting Microsoft Dynamics CRM 2011 in their data centers, or for enterprise customers who are interested in leveraging Microsoft Dynamics CRM 2011 multi-tenant architecture in their IT infrastructure.

Get the latest Update Rollup for Microsoft Dynamics CRM 2011

An Update Rollup is a tested, cumulative set of updates for Microsoft Dynamics CRM 2011. It includes performance enhancements that are packaged together for easy deployment.

White Paper: Optimizing and Maintaining Client Performance for Microsoft Dynamics CRM 2011 and Microsoft Dynamics CRM Online

The white paper provides the information necessary to ensure and maintain the optimal performance of the clients connecting to a business solution based on Microsoft Dynamics CRM 2011 or Microsoft Dynamics CRM Online.

Microsoft Dynamics CRM 2011 updates and hotfixes

This Knowledge Base article lists the updates and the hotfixes that are available for Microsoft Dynamics CRM 2011.

System Center Monitoring Pack for Microsoft Dynamics CRM 2011

The System Center Monitoring Pack for Microsoft Dynamics CRM 2011 enables you to administer the Microsoft Dynamics CRM 2011 system in Microsoft System Center Operations Manager 2007 SP1 and Microsoft System Center Operations Manager 2007 R2.

Articles about importing records

This article contains a list of resources that explain how to import data to Microsoft Dynamics CRM and troubleshoot the import process.

Microsoft Dynamics CRM 2011 Software Development Kit (SDK)

The Microsoft Dynamics CRM Software Development Kit is for developers, system customizers, and report writers. It contains all new information about creating plug-ins, working with custom workflow activities, using the new Web services, using new data management features, and much more.

Microsoft Dynamics CRM 2011 Developer Training Kit

This training kit is for .NET developers to learn the development features of Microsoft Dynamics CRM and help them build applications using Microsoft Dynamics CRM 2011 and Microsoft Dynamics CRM Online.

Microsoft Dynamics Marketplace

Microsoft Dynamics Marketplace includes solutions developed for Microsoft Dynamics CRM customers and partners. Each accelerator shows how the Microsoft Dynamics CRM platform can be configured and extended to broaden marketing, sales, and service capabilities.

Microsoft Dynamics CRM 2011 Performance and Scalability with Intel

Microsoft, working with Intel® Corporation, completed benchmark testing of Microsoft Dynamics CRM 2011 running on Intel® Xeon® 7500 series processor-based Dell R910 servers using Pliant Technology solid state drives (SSDs). Microsoft Dynamics CRM 2011 is designed to help enterprise organizations attain a 360-degree view of customers, achieve reliable user adoption, adapt quickly to business change, and accelerate project delivery and returns – all on a platform that provides enterprise levels of scalability and performance. This white paper focuses on user scalability.

Microsoft Dynamics CRM 2011 List Component for Microsoft SharePoint Server 2010

The Microsoft Dynamics CRM 2011 List component for SharePoint makes your Microsoft Dynamics CRM documents that are stored on SharePoint available to you in a format that has the look and feel of Microsoft Dynamics CRM. This component also enables Microsoft Dynamics CRM to automatically create folders that will be used to store documents related to Microsoft Dynamics CRM records on SharePoint.

Connector for Microsoft Dynamics Feature Pack 5 installation guides

The Connector for Microsoft Dynamics is an integration solution that is targeted specifically at the Microsoft Dynamics family of products, and can integrate data between Microsoft Dynamics CRM and other Microsoft Dynamics ERP databases. This tool is intended for an implementation where Microsoft Dynamics CRM is used to manage business contacts, track leads, enter sales orders, and perform other sales and marking activities, and where the Microsoft Dynamics ERP system is used to perform accounting functions, manage a company’s chart of accounts, and maintain customer, vendor, item, employee, and other records.

Documentation and resources

This article contains a list of Microsoft Dynamics CRM documentation and other resources that you can access to find information to help you manage, extend, and configure your environment.