Microsoft Dynamics CRM Release Preview Guide - Learn more about new features and functionality.
Videos: Getting Started with Microsoft Dynamics CRM Online (2:16) & Microsoft Dynamics 2013 User Experience Overview (8:19) – Get an overview of the new user experience.
Video: Microsoft Dynamics CRM 2013 for Tablets (4:14) - See how you can use CRM with Windows 8 tablets to help build relationships with your customers - even while you’re on the go.
Video: Microsoft Dynamics CRM 2013 Business Process Overview (10:35) – Connect your internal business processes to help turn your system into an outcome-driven tool.
eBooks: What’s changed in CRM 2013? and Business processes - Check out these short, friendly guides to help you get familiar with features in the new version.
Try it out before your update! Get a free trial of CRM Online Fall '13
Prior communications – Review past emails about update readiness to ensure you have the information you need for a successful update.
Routing update communications - Read these tips to help ensure that the correct people receive emails about the update.
CRM Online Pricing & Licensing Guide - Review the license type for CRM Online.
CRM 2013 Pricing and Licensing Guide – Review the license type for CRM 2013 (on-premises).
Managing your CRM custom code – Learn how the upcoming changes to CRM may affect your custom code, and download a tool to help identify items that may need attention.
Frequently asked questions – If you have a question, check here to see if it’s already been answered.
Get everyone ready for the upcoming release of Microsoft Dynamics CRM.
CRM Online customers
CRM On-premises customers
For CRM developers
Managing your CRM Online update - With CRM Online Fall '13, we’re letting you schedule when you receive the next update. Learn more about this convenient option.